What We Collect and Why It Matters
When you open an account, we collect the information you enter directly — your name, email address, phone number and the payment method you choose to fund your wallet. If you deposit through JazzCash, Easypaisa or Raast, we record the transaction reference and amount to keep
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your wallet history accurate and your account reconciled. We also collect device and session data automatically: your IP address, browser type, and the pages you visit inside the lobby. This helps us detect unusual activity and keep your account secure. We do not store your full
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mobile wallet credentials or bank PIN — payment authentication happens inside the JazzCash or Easypaisa app, not on our servers. Data is held only as long as your account is active or as required by applicable law. Where local law in Pakistan or your eligible region
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requires specific retention periods, we follow those requirements. You can request a copy of the personal data we hold about you at any time by reaching our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.